Scam phone calls to utility customers continue into summer
CEDAR RAPIDS — Alliant Energy today reminded customers to be wary of scam phone calls, as complaints similar to those received in winter and spring are continuing into the summer. Similar to a scam that has been in occurring locally and nationally, customers report receiving phone calls that threaten electric service disconnection and ask them to purchase a prepaid card.
Alliant Energy does not ask customers to purchase prepaid credit cards nor make immediate cash payments over the phone. This scam appears to target Spanish-speaking customers, but can happen to anyone.
• If someone calls claiming they represent Alliant Energy and they demand immediate payment or personal information, hang up and call us. Do not give in to a high-pressure caller seeking personal information. We have several secure and convenient payment options listed at alliantenergy.com/paymentoptions.
If you have any technical difficulties, either with your username and password or with the payment options, please contact us by e-mail at email@example.com