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Letters to the Editor

Doing business locally

I tried, Newton. I really tried. For about the last two months I have tried to hire some local
contractors to do work on my property. Four different people I called. Three of them came out and gave me an estimate that same day. Two people said they could do the work that same day.

Fine, except I don’t do business like that, I like to take a day or two to think about it. When I did call the first person back and left multiple messages that I wanted to hire them, no one returned my calls.

Same thing happened with the next person on the list. Multiple messages left, each one ignored. The third person, who was the only one to actually answer the phone each time I called, told me he’d send someone out the next week. No one showed up, no one called to let me know. I waited another week and called him back. He said he’d send someone out that weekend. Again, no one showed up, no one bothered to call. After I was foolish enough to give him one more chance that he again ignored, I scratched his name off the list.

The last person I left a message with never even bothered to return my calls even after a week. That was easy enough, forget him.

I understand being busy, I think it’s great you all have so much business you can’t get to me right away. What I don’t understand is ignoring a customer, never returning their calls and then not showing up to do the work when you say you will.

Hire someone to answer your phones or at least return my calls in a reasonable amount of time. To treat a customer like this is very disrespectful and insulting.

So again, I tried to hire local. Tried to help out the community. I ended up hiring a company out of Des Moines, a reliable, long-established company for a very fair price and excellent guarantee who I know I will be very happy spending my money with and who will be grateful for my business. So sorry Newton, you blew it.

John Moore

Newton

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