This quick reference guide will help you become better acquainted with our delivery and billing procedures and the many reader services offered.
• Vacation Services
• Change of Address
• Delivery Problem
• Questions About Bill Payment
• Mail Subscription
Going On Vacation?
Be sure to call us at (641) 792-5320 and let us know ahead of time. We will be pleased to hold your papers while you are away. When you return, we will have all the papers delivered to you. When you call our office, simply ask for a Vacation Package.
We also offer NIE Vacation Donation. By donating your newspaper to the Newspapers In Education (NIE) program while on vacation, you provide area classrooms with FREE newspapers during the school year! This program allows students to use the newspaper in their classrooms for subjects such as history, math, and English. When you call the circulation department to temporarily stop your paper, tell us you would like your credit to go to the NIE program. Help us help our children’s learning opportunities.
If you do not choose either of these options, your account will automatically be credited.
Missed Delivery Service
If you have not received your carrier delivered Newton Daily News by 5 pm., call our Customer Service Department at:
(641) 792-5320 Monday-Friday: 9a.m. - 6 p.m.
For carrier delivered papers your newspaper should arrive at your home by 5 pm. on Monday through Friday.
If your newspaper is ever missing, damaged or wet, please call our Customer Service Department at:
Change Of Address
If you are moving within the area, please call us about transferring your subscription from your old address to your new address at least 3 days before moving.