Customer service is a key component to any job.

As a result of his exemplery customer service, Edward Jones Financial Adviser Mark Allen of Newton was rewarded for his job performance. For him, the honor was nice but was never on his mind because he was too busy helping customers.

“I really had not kept track,” Allen said. “It’s really like a quarterback, and someone walks up to him in the fourth quarter and says to him, ‘Do you realize that if you get one more 15-yard pass, you’ll break the NFL record?’ I can guarantee you that quarterback was not keeping that in mind.”